Custom Photo My Hardest Goodbye - Memorial, Sympathy Gift For Dog Owners, Cat Lovers - Personalized Pet Loss Sign, Collar Frame
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Every item is made to order especially for you and shipped with tracking across the United States ($6.99 flat rate). Time frame applies to standard shipping, Monday through Saturday.
Every item is personalized and made to order especially for you. Production typically takes 2–4 business days before dispatch, and delivery usually takes 5–10 business days once shipped — so most orders arrive within 7–14 business days. Shipping within the United States, Canada, United Kingdom and Australia is a flat $6.99 per order, and every order includes a tracking link.
Need to change or cancel your order? If it hasn't shipped yet, we may be able to help — contact us as quickly as possible.
You have 60 days from delivery to request a return. Non-custom items should be unused, in original condition and with all packaging included — and we never charge restocking fees. Exchanges are available on request.
To start a return, email support@luvelry.com with your order number. Once your return is inspected, refunds are processed within 7 business days.
Custom Photo My Hardest Goodbye - Memorial, Sympathy Gift For Dog Owners, Cat Lovers - Personalized Pet Loss Sign, Collar Frame
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Submit a requestFrequently Asked Questions
How long does it take to receive my order?
Every item is made to order. Production takes 2–4 business days, and delivery usually takes 5–10 business days once shipped — so most orders arrive within 7–14 business days. Shipping is a flat $6.99 within the United States, Canada, United Kingdom and Australia, and you receive a tracking link as soon as your order ships.
Can I see a preview of my personalization?
Yes! Our personalizer shows you a live preview while you design. What you see in the preview is what we print — so double-check names, dates and photos before adding to cart.
Can I change or cancel my order?
If your order has not shipped yet, we may be able to change or cancel it. Reach out to us as quickly as possible after placing your order and we will do our best to help.
What is your return policy?
You have 60 days from delivery to return your items — unused, in original condition and with all packaging. No restocking fees, and exchanges are available on request. Email support@luvelry.com with your order number to get started.